```html Questy - Privacy Policy & Terms of Service

Questy

Privacy Policy & Terms of Service

Privacy Policy

Last Updated: June 20, 2026

Welcome to Questy! Your privacy and the safety of our users—especially children—are our highest priorities. This Privacy Policy explains how we collect, use, and protect information when you use the Questy mobile application (the "App").

1. Information We Collect

Questy is designed to be safe and privacy-first.

  • Anonymous Accounts: We use anonymous authentication. We do not require or collect personal contact information such as email addresses, phone numbers, or physical addresses to create an account.
  • Profile Data: To personalize the AI tutoring experience, we collect basic, non-identifiable profile information provided during onboarding (such as a first name or nickname, age, learning style, and interests).
  • Chat Data: We process the questions and images you submit to our AI tutor to generate educational responses.

2. How We Use Information

The information we collect is used strictly to:

  • Provide, maintain, and improve the App's core educational functionality.
  • Personalize the AI tutor's responses to fit the user's age and interests.
  • Analyze crash reports and app performance to fix bugs and improve user experience.

We do not sell, rent, or share your data with third-party advertisers or data brokers.

3. Children's Privacy (COPPA Compliance)

Questy is an educational tool designed for children. We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information (PII) from children under 13 without parental consent. Because our app relies on anonymous accounts, we do not collect persistent identifiers tied to a user's real-world identity. If you believe we have inadvertently collected PII from a child, please contact us immediately, and we will delete the data.

4. Subscriptions and Payments

Questy offers premium features through an auto-renewing subscription ("Questy Pro"). All payment processing is handled securely by Apple (App Store) or Google (Google Play) and our subscription management partner, RevenueCat. Questy does not collect or store your credit card or billing information.

5. Third-Party Services

We use trusted third-party services to operate our app safely:

  • Google Firebase: For anonymous authentication, secure database hosting, and crash reporting.
  • Google Vertex AI: To power the safe, child-friendly AI tutoring responses.
  • RevenueCat: To securely manage subscription access.

6. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify users of any changes by updating the "Last Updated" date at the top of this page.

Terms of Service

Last Updated: June 20, 2026

Welcome to Questy! By downloading or using the App, you agree to these Terms of Service. If you do not agree to these terms, please do not use the App.

1. Use of the App

Questy provides an interactive, AI-powered educational environment.

  • You agree to use the App only for lawful, educational, and personal purposes.
  • Parents or legal guardians are responsible for supervising their children's use of the App.

2. AI-Generated Content Disclaimer

Questy utilizes advanced artificial intelligence to generate educational explanations, quizzes, and stories. While we implement strict child-safety filters and strive for factual accuracy, AI-generated content can occasionally be inaccurate or incomplete. The content provided by Questy is for supplemental educational purposes and should not replace formal education or professional advice.

3. Questy Pro Subscriptions and Free Trials

  • Free Trial: We may offer a free trial period (e.g., 3 days). Once the trial expires, you must purchase a subscription to continue accessing premium features.
  • Billing: Subscriptions are billed through your Apple ID or Google Play account.
  • Auto-Renewal: Your subscription will automatically renew unless canceled at least 24 hours before the end of the current period.
  • Cancellations: You can manage and cancel your subscriptions by going to your App Store or Google Play account settings. We do not process refunds directly; refunds are subject to the policies of Apple and Google.

4. Apple App Store Standard EULA

If you downloaded this App from the Apple App Store, your use of the App is also subject to Apple's Standard End User License Agreement (EULA), which is incorporated herein by reference.

5. Intellectual Property

All content, design, graphics, and code within the Questy app are the property of Questy and are protected by copyright and intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the App.

6. Limitation of Liability

To the fullest extent permitted by law, Questy and its developers shall not be liable for any indirect, incidental, or consequential damages arising out of your use of or inability to use the App.

7. Contact Us

If you have any questions or concerns regarding our Privacy Policy or Terms of Service, please contact us at:

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